Shipping policy
Domestic
All domestic Australia orders are shipped via Australia Post Standard or Express delivery. For delivery times within Australia, please allow 2-8 business days for standard shipping and 1-3 business days for express shipping.
These shipping timeframes are subject to Australia Post and may see delays during busy times, particularly in the lead up to the festive season.
Shipping Cost
- Standard flat rate shipping is $10.00
- Express shipping for all orders is $15.00
- Free Standard Shipping for orders over $100.00
Order Processing & Dispatch
We aim to have your order processed as soon as possible. All orders are processed within 1-2 business days. (Please note: this may be extended by an additional 1-2 days during busy periods). Please be aware that online orders are not processed over weekends or on NSW public holidays.
All online orders are currently shipped from Sydney, Australia. Once an item is dispatched you will receive a confirmation email with your tracking details. If you do not receive this email please contact: hello@besbubs.com.au
Pre Order
All pre orders with Besbubs are paid in full and delivery is arranged by our team once stock shipment has been received. Please refer to individual items for estimated arrival.
International
New Zealand
- Standard shipping times with Australia Post: 8 - 14 business days between major metro areas.
- Express shipping times with Australia Post: 6 - 11 business days between major metro areas
- Standard flat rate shipping: $15.00
- Express shipping: $20.00
Other international shipping
For all international customers, your order will be sent via Australia Post International. You are now able to select your preference of either Express or Standard. Please be aware Australia Post will not deem Standard Parcels as lost or delayed, until they are later than 10 business days past the expected delivery time. Due to this and the current delays with the delivery of International Parcels, we recommend parcels be sent via International Express.
- Standard international shipping: $30.00
- Express shipping: $35.00
For expected international delivery times please see delivery times via the Australia Post website: https://auspost.com.au/service-updates/international-delivery-times
Duties and TaxesPlease note that your local customs office may charge duties & taxes for products ordered outside of your country or region. These charges are the responsibility of the customer and are not prepaid by Besbubs and not included in the purchase price. Please check with your local customs office prior to placing your order to avoid unwanted extra charges. Payment will be necessary to release your order from customs before delivery.